About This App

Disclaimer

Operational use guidance and limits

Operational Use Disclaimer – Enhanced Liability Notice
SAR Compass App

The SAR Compass App (“the App”) is provided as an operational support resource for trained Search and Rescue personnel. By installing, accessing, or using the App, you acknowledge and agree to the following conditions.

1. High-Risk Operational Environment

Search and Rescue activities are conducted in dynamic, unpredictable, and inherently hazardous environments.
Conditions including weather, terrain, water hazards, structural instability, medical emergencies, fatigue, and human factors may rapidly change and may not be reflected in information contained within the App.

Use of the App does not remove or reduce operational risk.

2. Support Tool Only

The App is intended to assist with reference to procedures and organisational information. It does not:

  • replace formal training, qualifications, or competency requirements

  • override incident command direction or organisational policy

  • provide real-time situational awareness

  • constitute professional, medical, aviation, maritime, or technical advice

Operational decisions must always be based on current conditions, team capability, and authorised command structures.

3. User Competence and Responsibility

Users acknowledge that they are responsible for ensuring they are:

  • appropriately trained and authorised for the tasks they undertake

  • operating within their level of competence and experience

  • applying recognised risk assessment and safety management practices

  • complying with all relevant organisational standard operating procedures

Users accept full responsibility for how they interpret and apply any information accessed through the App.

4. Accuracy and Currency of Information

Although reasonable efforts are made to maintain accurate and up-to-date content:

  • procedures and guidance may be incomplete, simplified, or subject to change

  • device-stored offline content may be outdated

  • technical or administrative errors may occur

  • information may not be appropriate for all operational contexts

Users must verify critical instructions through official operational channels where practicable.

5. Technology Limitations

Operational reliance on mobile technology involves known limitations including:

  • battery failure or device damage

  • screen visibility issues in adverse conditions

  • connectivity loss or delayed synchronisation

  • software malfunction or data corruption

Users must be prepared to operate safely without access to the App.

6. Assumption of Operational Risk

To the extent permitted by New Zealand law, users acknowledge that participation in Search and Rescue activities involves voluntary exposure to risk.
By using the App in an operational environment, users accept that:

  • they retain responsibility for personal safety and team safety

  • the App provider does not control field conditions or operational decisions

  • safe outcomes cannot be guaranteed

7. Limitation of Liability

SAR Compass, its developers, administrators, contributors, and associated organisations are not liable for any injury, death, loss, damage, operational failure, or consequential impact arising from:

  • reliance on App content

  • inability to access the App when required

  • technical faults or data inaccuracies

  • misuse or unauthorised use

  • failure to follow training, command direction, or safety procedures

This limitation applies to the fullest extent permitted under the laws of New Zealand.

8. Organisational Governance

Individual Search and Rescue organisations remain responsible for:

  • determining approved operational procedures

  • training and competency management

  • incident command and safety systems

  • authorising access to restricted information

The App does not create an employment, agency, or command relationship.

9. Acceptance of Terms

Continued installation or use of the App indicates acceptance of this Operational Disclaimer.
Users who do not accept these conditions must discontinue use immediately.

10. Contact

Privacy Officer
SAR Compass
privacy@sarcompass.com